Real Issue Survey: How Do You Thank Your Customers? | LBM Journal
There’s no question that LBM dealers appreciate their customers—the question is, what’s the best way to express that appreciation? Is it best to say thanks via pricing or rebates, services or other perks, or a simple thank you for your business? This month’s very brief Real Issue Survey asks you to share how you and your company thank customers for their business. The results will be shared in the May issue of LBM Journal—both in print and online. At the end of the survey, you’ll have the opportunity to share a business challenge or question that you’re wrestling with. If your suggestion is chosen for a future Real Issues Survey, you’ll receive a Milwaukee M12 Drill/Driver Kit. To be notified of future surveys via email, click here.